1. Introduction
Tillman Notary Signing Services (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our loan signing and notary services.

2. Information We Collect
We may collect the following types of information in the course of providing our services:
•   Personal Information: Name, address, phone number, email address
•   Identification Information: Driver’s license, passport, or other government-issued ID
•   Financial Information: Limited loan-related details necessary to complete signing assignments (we do not originate loans or store full financial account details unless required)
•   Transaction Information: Details related to signing appointments and notarial acts
•   Communication Data: SMS messages, emails, and call records related to scheduling and service updates

3. How We Use Information
We use collected information to:
•   Schedule and confirm appointments
•   Perform notary and loan signing services
•   Communicate with clients, title companies, and lenders
•   Provide customer support
•   Comply with legal and regulatory requirements
•   Send service-related updates and occasional business communications (including SMS, where consent is provided)

4. SMS Communications:
Data Privacy
•  Mobile information, phone numbers, and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
•  Text messaging originator opt-in data and consent will not be sold or shared with any third parties, except vendors, aggregators, and providers needed to deliver the text message service.
•  We do not transfer, share, sell, or disclose consumer SMS opt-in data or consent records to any external organizations for any purpose, even with consumer consent, except as strictly required by applicable law.
•  We maintain administrative, technical, and contractual controls to prevent unauthorized access, use, or sharing of user data.
•  If you opt in to receive SMS messages from us, we may send appointment reminders, confirmations, and service-related notifications. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying “STOP.” For help, reply HELP or contact us at julie@tillmannotary.com or (805) 401-0121.
If you have questions about this policy or our SMS program, please contact:
Tillman Notary Signing Services
(805) 401-0121
TillmanNotary.com
julie@tillmannotary.com

5. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share information only as necessary with:
•   Title companies, escrow officers, and lenders involved in your transaction
•   Service providers who assist in business operations (subject to confidentiality obligations)
•   Government or regulatory authorities when required by law

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

7. Data Retention
We retain personal information only as long as necessary to fulfill service obligations and comply with legal requirements, including notary recordkeeping laws.

8. Your Rights and Choices
Depending on your location, you may have the right to:
•   Request access to your personal information
•   Request correction or deletion of your data
•   Opt out of certain communications
To exercise these rights, please contact us using the information below.

9. Third-Party Links
Our services may involve third-party platforms. We are not responsible for the privacy practices of those third parties.

10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

11. Contact Us
If you have questions about this Privacy Policy, please contact:
Tillman Notary Signing Services
(805) 401-0121
TillmanNotary.com
julie@tillmannotary.com
Based in San Luis Obispo County, California

State of California: Supplemental Policies

This section applies only to residents of the State of California and supplements the information contained in our general Privacy Policy above.

1. Categories of Personal Information
Collected In the past 12 months, we may have collected the following categories of personal information:
•   Identifiers: Name, postal address, IP address, email address, phone number
•   Customer Records: Information related to loan signing services
•   Commercial Information: Records of services provided
•   Internet Activity: Browsing activity on our website (e.g., pages visited, time spent)
•   Geolocation Data: Approximate location based on IP address
•   Professional Information: If provided (e.g., for business-related transactions)

2. Sources of Personal Information
We collect personal information from:
•   You directly (via forms, scheduling tools, SMS opt-ins)
•   Your device (through cookies and analytics tools)
•   Third parties such as title companies, lenders, or signing services

3. Use of Personal Information
We use personal information to:
•   Provide and manage our loan signing services
•   Schedule and confirm appointments
•   Communicate via phone, email, or SMS (with consent where required)
•   Improve website functionality and user experience
•   Comply with legal obligations

4. Sharing of Personal Information
We do not sell your personal information. We may share your information with:
•   Title companies, escrow agents, and lenders
•   Service providers (e.g., scheduling platforms, website hosting, analytics providers)
•   Government agencies when required by law

5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
•   Analyze website traffic
•   Improve user experience
•   Remember user preferences
You can control cookies through your browser settings.

6. Your California Privacy Rights Under California law, you have the right to:
•   Know what personal information we collect, use, and disclose
•   Access the personal information we hold about you
•   Correct inaccurate personal information
•   Delete personal information (subject to legal exceptions)
•   Limit Use of Sensitive Personal Information (if applicable)
•   Opt-Out of Sale or Sharing (we do not sell or share personal data for cross-context behavioral advertising)

7. Exercising Your Rights To submit a request, you may:
•   Email: julie@tillmannotary.com
•   Phone: (805) 401-0121
We will verify your identity before processing your request as required by law.

8. Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy and to comply with California notary recordkeeping laws.

10. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information
If you have questions about this California Privacy Policy, contact:
Tillman Notary Signing Services
(805) 401-0121
TillmanNotary.com
julie@tillmannotary.com
Based in San Luis Obispo County, California

GENERAL Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Tillman Notary Signing Services Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at julie@tillmannotary.com.
4. Carriers are not liable for delayed or undelivered messages. 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.